Please read our FAQ before sending us a message.

Will the floral designers substitute flowers?

It may be necessary to make substitutions due to availability of design elements (florals, fillers, ribbon, etc.) for the product you choose, but the overall look and feel of your selection will remain the same.

What are the delivery charges for orders from the Online Shop?

Delivery fees to the service areas of each store location is $4.99.

Which payment methods are accepted in the Online Shop?

We accept Mastercard, Visa, Discover credit and debit cards.

How long will delivery take?

You can schedule your delivery date and time slot window. We will do our best to meet the time indicated, but please note the number of deliveries, weather, or other circumstances may vary this slightly.  We do need a minimum of 24 hours to prepare items for delivery.

Do I receive an invoice for my order?

After your order is placed, you will receive an email confirmation of your order with all of the product details. If you need any further assistance, please contact your preferred location. The phone numbers and hours are found on our Contact page.